Frequently Asked Questions
How will I be billed? Billing is a on 30 day cycle. For example, if you join on the 5th of the month you will be billed on the 5th of the next month and the next month and so on.
Can I buy just one month? Yes, however, to have just one month you will have to subscribe and then you may cancel at anytime. Of course we hope you will stay with us and enjoy our beautiful designs each month.
What is the refund policy? If you are not satisfied for any reason, you may send us an email and we will refund your purchase right way. We want you to be happy and enjoy your Bay Ave Studio products so if that is not the case or if it is just not working for you we will refund your most recent month and cancel your subscription.
How long am I able to print the download file? You will have access to print the current month’s file for 30 days. In other words, each month’s file will be live on MichalSparks.com for 30 days and then the next month’s art will appear. After the 30 days you will no longer have access to the previous months file. Of course when you download the file to your computer you have unlimited access for printing.
When will I get my print package? All print packages will ship on the 14th-17th of each month which gives you jump on the next month. For example, if you purchase your subscription on the 1st-13th of January you will receive February’s collection. If you purchase your subscription January 14th-February 13th you will receive March’s collection that will ship out on the 14th-17th of February.